Privacy Policy
Effective September 21, 2026
SERAPHA respects your privacy. This policy explains what information is collected through seraphaofficial.com, why it is used, and the choices available to you.
Information We Collect
We may collect information you provide when you create an account, join THE VAULT, purchase music, request support, or contact us. This can include your name, username, email address, billing details, order history, membership status, saved playlists and account preferences.
Payment-card and PayPal credentials are processed by the selected payment provider. SERAPHA does not store complete payment-card numbers on its own servers.
How We Use Information
- To create and maintain your account and VAULT membership.
- To process purchases, subscriptions, downloads and customer support requests.
- To provide playlists, member access and other requested site features.
- To protect the site, prevent fraud and comply with legal obligations.
- To send service-related messages and, where you have chosen to receive them, SERAPHA updates.
Cookies and Site Data
The site may use essential cookies for login sessions, shopping carts, checkout, security and saved preferences. Service providers may also use cookies or similar technologies when they supply payment, analytics, embedded media or security services.
Service Providers
Information may be shared only as needed with companies that help operate the website, process payments, deliver digital purchases, provide hosting, prevent fraud or support membership services. These providers handle information under their own privacy terms and applicable law.
Music Purchases and Shared Samples
Purchased or member-access music, downloads, playlists and sharing activity may be associated with your account so the requested services can be provided. Publicly shared SERAPHA samples are intended to provide limited promotional listening access and do not transfer ownership or redistribution rights.
Data Retention and Security
Information is kept only as long as reasonably necessary to operate accounts, fulfill purchases and memberships, meet recordkeeping obligations, resolve disputes and protect the service. Reasonable administrative and technical safeguards are used, but no online service can guarantee absolute security.
Your Choices
You may request access to, correction of, or deletion of eligible personal information. Some purchase, fraud-prevention or legal records may need to be retained. You may also update account details or cancel a recurring membership through the available account and payment-provider controls.
Children's Privacy
The site is not directed to children under 13, and SERAPHA does not knowingly collect personal information from children under 13.
External Links
The site links to services such as YouTube, Facebook and TikTok. Their handling of information is governed by their own privacy policies.
Policy Updates
This policy may be updated as the website, membership program or legal requirements change. The effective date above will be revised when material updates are published.
Contact
Questions or privacy requests may be sent to Contact SERAPHA Church Licensing.